Finance & economics | Notes from a small island

How digitisation is paying for DBS

Singapore’s, and South-East Asia’s, biggest bank is a digital leader among brick-and-mortar banks

|SINGAPORE

MOST banks gush about digital technology, fearing all the while that some born-digital usurper, large or small, will do to them what Amazon has done to retailers, Uber to taxi-drivers and Airbnb to hoteliers. Some have reorganised themselves to become nimbler, copying startups by forming small teams to generate, test, reject and improve ideas at speed. Apps are improving, new products are appearing and online marketplaces are being built. Only a few are turning enthusiasm into money. One of those is DBS.

This article appeared in the Finance & economics section of the print edition under the headline “Notes from a small island”

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