Special reports

The retail renaissance

The future of shopping

Special reports -

Not since the Industrial Revolution has shopping been in such upheaval, writes Henry Tricks

The future of shopping

The return of one-to-one commerce

Not since the Industrial Revolution has shopping been in such upheaval, writes Henry Tricks

The marketplace

E-commerce profits may become harder to make

The Amazons and Alibabas are not as impregnable as they might seem

The merchants

The rise of the rebel brands

Turning backs on Amazon is hard but not impossible

Order out of chaos

The travelling salesmen

Independent retailers may choose multiple sales channels

Alternatives to big tech are flourishing around the world

Rolling in the aisles

The food stall

The importance of "omnichannel" strategies

Reports of the death of the supermarket have been exaggerated

A pampered pet

Mass craftsmanship

How to know what customers want

Personalised products are reshaping manufacturing in China

People

Shop assistants and the retail renaissance

The retail transformation will leave its mark on society

The future

Welcome to democratised retail

Shopping will be dominated by a few but enriched by many

Previous report

Return of the wanderer

The future of travel

Special reports -

Covid-19 has brought international travel to a standstill. But it will recover and may even become a better experience, says Simon Wright