Business | The Hastings doctrine

Can Reed Hastings preserve Netflix’s culture of innovation as it grows?

The streaming giant’s curious management style faces challenges on several fronts

THE BEST way to stay innovative, many bosses will tell you, is to hire the best people and let them get on with it. Few take this as literally as Reed Hastings of Netflix. The video-streamer’s employees can take as much holiday as they fancy and put anything on the company’s tab so long as, to cite the entirety of its corporate expense policy, they “act in Netflix’s best interest”. Anyone may access sensitive information like a running tally of subscribers, which Wall Street would kill for. Executives seal multimillion-dollar deals without sign-off from top brass. High-achievers are rewarded with the plushest salaries in the business—whether their business is writing computer code or film scripts. Underperformers are unceremoniously cut loose.

This article appeared in the Business section of the print edition under the headline “The Hastings doctrine”

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From the September 12th 2020 edition

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