Can Zoom be trusted with users’ secrets?

FEW AMERICAN companies have done as well during the covid-19 crisis as Zoom. The lifesaver of lockdown joins a small coterie of tech firms whose product, like Google’s, you no longer need to explain to grandmas. Zoom’s staggering success was made clear this month when it reported a 169% surge in year-on-year sales during the three months to April 30th. Daily participants ballooned from 10m in December to 300m in April; profits soared alongside. Even analysts, rarely the most expressive of writers, let rip. One report started with “Wow”. Another, with “Holy Cow”.