Who is to blame in Britain for delayed and cancelled flights?
A small glitch with air-traffic control causes big problems
The British summer has largely lived up to expectations—absent sun, sporting disappointment (the Ashes and the women’s football World Cup) and chaotic scenes at the country’s airports. August 28th, a bank holiday Monday, had been set to be one of the busiest days of the year for travellers. Instead, airline passengers to and from Britain were greeted by departure boards thick with messages of cancellations and delays. A “technical failure” at nats, the firm responsible for air-traffic control, left passengers and planes stranded.
This article appeared in the Britain section of the print edition under the headline “Clearing the air”
Britain September 2nd 2023
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