Will it get better?
The centrepiece of Barack Obama’s health reforms opened for business this week. Its success is far from assured
IN NEW YORK state, it’s all go. Two weeks before launch a call centre in Albany, the capital, buzzed with workers answering questions on Obamacare. An instructor in an adjacent room trained new employees in the strange language of health-care acronyms (HIPAA, ACA, PHI, IAP and so on). New York, led by a Democratic governor, Andrew Cuomo, has implemented the president’s health-care plan with gusto.
This article appeared in the Briefing section of the print edition under the headline “Will it get better?”
Briefing October 5th 2013
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