Dunkin’ faces a moo-ving class-action suit from the lactose intolerant
Is the interpretation of the Americans With Disabilities Act by the plaintiffs udderly silly?
DUNKIN’ sells about 60 cups of coffee every second. That works out to be about 2bn cups a year. The coffee-and-doughnut chain brags there are 25,000 ways to order coffee in its shops. A recently filed class-action lawsuit claims that customers ordering plant-based or lactose-free milk with theirs are charged $0.50-2.15 more than those ordering cow’s milk. This amounts to discrimination under the Americans with Disabilities Act (ADA), the plaintiffs argue.
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This article appeared in the United States section of the print edition under the headline “Intolerance”
United States February 3rd 2024
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