Business | A nasty case of pilotitis

Why your company is struggling to scale up generative AI

As employers hesitate, workers are ahead of the curve

An illustration of a robot wearing a microphone headset sat at a keyboard, it's neck is broken and sparks and smoke are coming out of it
Illustration: George Wylesol
|SAN FRANCISCO

For investors concerned that America’s tech giants are making recklessly large bets on generative artificial intelligence (AI), big tech’s latest quarterly results have offered some reassurance. The growth in demand from companies for the cloud services of Amazon, Microsoft and Google was red hot. Andy Jassy, boss of Amazon, said that AI revenue for Amazon Web Services (AWS) was growing at triple-digit rates—three times faster than AWS itself grew in the early years after it pioneered cloud computing in 2006.

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This article appeared in the Business section of the print edition under the headline “A nasty case of pilotitis”

From the November 9th 2024 edition

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