The case for managerial decency
A scandal at Britain’s P&O Ferries shows how not to handle redundancies
MANAGEMENT ENTAILS some unpleasant conversations, none worse than telling employees that they have lost their jobs. There is nothing enjoyable about giving people this kind of news. But it can be done well or it can be done badly—or it can be done in the style of Peter Hebblethwaite.
This article appeared in the Business section of the print edition under the headline “Managerial trolleyology”
Business April 2nd 2022
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From the April 2nd 2022 edition
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