Business | Zooming in, Zoom out

Zoom’s popularity has brought problems

The videoconferencing service is facing increased scrutiny

|SAN FRANCISCO

ERIC YUAN likes to crack jokes. But these days the boss of Zoom, a videoconference service of coronavirus-fuelled popularity, is in no mood for laughs. His firm, whose share price has surged by 49% since the end of January, is trying to avoid a serious case of whiplash.

This article appeared in the Business section of the print edition under the headline “Zoom in, Zoom out”

The business of survival: How covid-19 will reshape global commerce

From the April 11th 2020 edition

Discover stories from this section and more in the list of contents

Explore the edition

More from Business

An eagle sweating in his bed with a sign showing a red downward arrow attached to the end of the bedframe

Germans are world champions of calling in sick

It’s easy and it pays well

The illustration shows a man and a woman standing on separate stacks of coins.

Knowing what your colleagues earn

The pros and cons of greater pay transparency



Donald Trump’s America will not become a tech oligarchy

Reasons not to panic about the tech-industrial complex

OpenAI’s latest model will change the economics of software

The more reasoning it does, the more computer power it uses

Donald Trump once tried to ban TikTok. Now can he save it?

To keep the app alive in America, he must persuade China to sell up