Britain | Public services

Hooked on targets

Ministers can't think of a fourth way

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IN A speech on July 4th, Tony Blair admitted that the government too often came across as managerialist and technocratic. Nowhere has it displayed these characteristics more than in its obsession with targets to improve the public services. Speaking on the same day, Patricia Hewitt, the trade and industry secretary, accepted there had been too many targets and said that delivering better public services was not like delivering pizzas.

This article appeared in the Britain section of the print edition under the headline “Hooked on targets”

Unjust, unwise, unAmerican

From the July 12th 2003 edition

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