Briefing | Chatbots for the bottom 4bn

Could AI transform life in developing countries?

Optimists hope it will ease grave shortages of human capital 

Illustration: Cristina Spano
|Dakar, Nairobi and São Paulo

TWENTY-FIVE years ago your correspondent hired a cellphone in Congo. Each day, it cost what a typical local made in several months. The handset was as heavy as a half-brick and only somewhat more useful. Practically no one else in Congo had one, bar cabinet ministers and tycoons, so there were not many people to call. In those days, mobile phones had made no detectable difference to most people’s lives in the world’s poorest countries.

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This article appeared in the Briefing section of the print edition under the headline “Chatbots for the bottom four billion”

From the January 27th 2024 edition

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